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Ecommerce Usability Evaluation

Ecommerce Usability Evaluation Overview

North Square is a human-computer interaction agency that produces Ecommerce Usability Evaluation reports for organisations with either an internal development team or an external agency agreement. Our Ecommerce Evaluation service is geared to maximise the usability, professionalism, and profitability of websites that sell products and services. This page contains information about features, benefits, target audience, ideal project timing, timescales, costs, free demonstration offer, related services and contact details.

Features of Ecommerce Usability Evaluation

• An independent, bespoke, ecommerce audit, covering the level of depth that you require.
• Detailed description of over 50 individual 'best practice' assessments from our continual research programme.
• Assessments cover areas such product/service descriptions and presentation, legal documents, security, user account information, language persuasiveness and tone.
• Hand-typed, easy-to-read, jargon-free 'Findings' and 'Solutions' for each of the 50+ assessments.
• Screen shots taken from your website highlighting the problems.
• Unlimited telephone and email support.

We can send interested organisations the list of the report's chapters (including an overview of the chapter). Should you like a copy, please Contact Us.

Benefits of Ecommerce Usability Evaluation

• Read 50+ cutting edge best practice assessments and discover how your website can overcome its shortfalls.
• Obtain a fresh perspective on your website with independent development ideas and opportunities (Note: we do not develop websites).
• Create or enhance a development plan using our report - focus the progression by choosing critical areas for the initial phase and other ideas for later phases.
• Fast track your website's development - we provide best practice research and advice more quickly and at less cost than agencies and in-house resource.

To learn more about the benefits of our ecommerce audits, please Contact Us.

Target Audience

Ecommerce Evaluation is aimed at companies with a website that sells products or services directly to users and have not received a similar evaluation service from a professional ecommerce consultant.

Ecommerce Usability Evaluation Project Timing

Pre-Development

There is never an inappropriate time to receive a report. Ideally, however, an evaluation should be performed before the design phase. Ecommerce Evaluation is more valuable before a re-design because it helps to prevent the same mistakes re-occurring and having to revisit the website to accommodate our recommendations.

Post-Development

We produce many post-development reports. These are useful for organisations that are planning a second, smaller development phase.

Continuous Development

Organisations with websites that change constantly, or regularly produce new pages/websites may wish to consider an on-going service agreement. To discuss your requirements, please Contact Us.

Ecommerce Usability Evaluation Timescales

We can consult from a minimum of half a day by focusing on high priority areas. Full Ecommerce Evaluation reports take between 1 to 4 days to complete.

Costs of Ecommerce Usability Evaluation

Ecommerce Evaluation typically cost between ₤GBP 400 (€EUR 585) to ₤GBP 1700 (€EUR 2475). We always provide a fixed price beforehand.

Ecommerce Usability Evaluation Demonstration

We can provide a free telephone demonstration of our Ecommerce Evaluation audits. Whilst there is no obligation to proceed with a full report, before carrying out the demonstration, we do ask that budget could be made available in the next 3 months.

Related Services

We rarely provide an Ecommerce Usability Evaluation without a Website Evaluation report. Our clients often combine Ecommerce Evaluation with Usability Testing or Website Experts Panel.

Contacting North Square

You can request a free demonstration of our Ecommerce Evaluation service or Contact Us to discuss your requirements further.