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Client PortfolioResourcesContact UsThis page displays testimonials from our high profile clients and allows you to request some of North Square's PDF client reference letters (we will send them to you by email).
We have worked for numerous FTSE 100 and FTSE 250 companies at various stages of the development process (pre-development, during development and post-development). For more information on the range of services that North Square offers, please see our Online Consultancy Index.
The following tables list a selection of our largest clients:
| FTSE 100 | FTSE 250 |
|---|---|
| BAE Systems | Signet |
| Royal & Sun Alliance | Hiscox |
| Smith & Nephew | Serco Group |
| Shire Healthcare | Brit Insurance |
| International Power | Aga Food Service Group |
| GKN | |
| Cobham | |
| Taylor Nelson Sofres | |
| Scottish Investment Trust | |
| Aggreko | |
| Rotork | |
| Aberdeen Asset Management | |
| W S Atkins |
| Other Indices / Exchanges | Other Major Organisations |
|---|---|
| Siemens | Manchester United FC |
| Ryanair PLC | BAA |
| Finnair PLC | National Rail Enquiries |
| StatPro PLC | BUPA |
| Ricardo PLC | Virgin Radio |
| Invesco Perpetual PLC | Sage |
| James Cropper PLC | Clarks Shoes |
| ComputaCenter PLC | Cancer Research UK |
| Tribal Group PLC | Britannia Building Society |
| Goldshield PLC | Amnesty International |
| QVC (Shopping Channel) | |
| Wellcome Trust | |
| H Samuel (Jewellers) | |
| McGraw-Hill Publishers | |
| Brittany Ferries | |
| P & O Cruises | |
| Travelodge | |
| Vision Express | |
| Crown Agents | |
| Coventry Building Society | |
| Liverpool Victoria | |
| KCA DEUTAG Drilling | |
| Atradius |
| Public Sector |
|---|
| University of West England |
| Surrey County Council |
| Gloucestershire County Council |
| Wrexham County Borough Council |
| Conwy County Borough Council |
| Coventry City Council |
| Exeter City Council |
| Cambridge City Council |
| Middlesbrough Council |
| Derby City Council |
| Erewash Borough Council |
| Wandsworth Borough Council |
| Merton Borough Council |
| Reading Borough Council |
| Northampton Borough Council |
| Waverley Borough Council |
| Enfield Borough Council |
| Stafford Borough Council |
| Wakefield Borough Council |
| Tamworth Borough Council |
| Epsom & Ewell Borough Council |
| Allerdale Borough Council |
| Tonbridge and Malling Borough Council |
| Barrow Borough Council |
| Rhondda Cynon Taff County Borough Council |
| Thurrock Borough Council |
| Tandridge District Council |
| North Norfolk Council |
| South Norfolk Council |
| South Ayrshire Council |
| West Lancashire District Council |
| Basildon District Council |
| Salisbury District Council |
| Chiltern District Council |
| West Oxfordshire District Council |
| South Holland District Council |
| North Somerset District Council |
| Lichfield District Council |
| East Renfrewshire Council |
| Cherwell District Council |
| East Hampshire District Council |
| Richmondshire District Council |
| South Kesteven District Council |
| South Derbyshire District Council |
| East Hertfordshire District Council |
| Cotswold District Council |
"We thought the approach and layout of the report was very clear and accessible...we can easily integrate your solutions into our current development plan.
I was impressed with the thoroughness of the report; the range and depth of the best practice assessments was excellent - our web team will learn a great deal from the report and we hope to take great strides with the website in the future.
...thank you for the level of professionalism...and would recommend your services to other organisations looking to undertake such a review."
Mark Hargreaves
Business & Operations Manager
"The North Square reports were invaluable. They allowed the Web Team to address usability and key W3C WCAG compliance issues in a structured and logical way - all due to the clear layout of the reports and North Square's expertise."
Lee Russell
Web Manager
"Overall the report was well thought out. The individual points were well explained (in terms of what we could do to fix them); they were granular enough that we could create a list and work through them one by one. It looked like we had lots of problems to fix, but actually making them very specific made it easier for us to target each problem one by one.
Some of the advice we were able to implement straight away. Some of the advice we couldn't, but it opened our eyes to make us think that we needed to re-design the website. It also helped us make the business case for a re-design."
Tom James
Senior Business Analyst - Web Systems
"We found the report from North Square invaluable in planning the relaunch of our website both in terms of content and structure. North Square fulfills the role of a critical friend and assists organisations in taking a new look at their online presence."
Simon Whitworth
Web Manager
"The depth and quality of the report has provided some really good ideas for the redesign of the website."
Andrew Nix
IT Manager
"I found the website evaluation report excellent. It provides a complete review of every aspect of the website in a clear and logical format."
Peter Nind
Head of Corporate Affairs
"The advice in the report gave us numerous suggestions on navigation, usability, design and content. We were particularly impressed with the ideas for improving the booking system...
I thought the quality of the assessments was exceptional. I quite expected that many of the best practice assessments would be open to debate, but they were logical, well thought out and very thorough.
I would have no hesitation in recommending your service."
Conal Henry
Website Manager, www.ryanair.com
"...the report on the BUPA website was most informative and comprehensive...
It was very wide ranging in the issues it covers and extremely helpful with the amount of detail, background information and examples...there are a lot of really useful comments and criticisms which we can take on board and so improve the site generally..."
Barry Harris
Web Delivery Manager
"Having commissioned the evaluation report at a time when we were looking to revamp our website, it proved a valuable tool in providing us with a list of improvements which we then presented to our website developers.
The report highlighted all manner of potential changes which would improve the accessibility, navigation and overall user-experience of our site, many of which we would not have been able to identify ourselves."
Karen Sage
Corporate Communications Manager
"I found the report very comprehensive, well structured and great value for money...excellent insight into findings and solutions...
We shall be taking on board a large majority of your recommendations so we are able to meet best practice...and ensure a user-friendly experience.
I would have no hesitation in recommending this service."
Paolo Natali
Brand Management - Online
"...we found the report on our university web site of great value. Our development team are recognised as highly advanced...but found much of value in the advice that we received. An external review, by someone...able to offer expert advice on standards compliance and usability, is something I would recommend to any web manager..."
Richard Egan
Academic Technologies Manager
"North Square evaluated our consumer website www.pocruises.co.uk. The website you see today was built using best practice largely informed by the findings in the North Square report.
The site has been in operation for over 2 years now and has won many awards, the most recent of which was the Travolution award for best cruise website. We have also scored highly in subsequent usability studies as a result of the changes made from the North Square report.
I felt the layout of the report was easy to use and understand especially in terms of the end findings and actions to be implemented.
We would consider using North Square again in the future."
Gavin Atcheson
Senior New Media Executive
"The evaluation North Square Interactive conducted on the Tribal website last year was really helpful. I used its findings to brief in our internal development team and it was invaluable to have an independent, expert opinion on improvements we needed to make to the site."
Jennifer Lipp
Web Communications Manager
"The report on website usability and accessibility provided by North-Square was useful.
We took on board the findings of the report, as far as we could. The report highlighted many recommended changes. We were particularly keen to improve the usability of our website. We used the report, together with other input and feedback to form the basis of our website redesign. The old website was table based and we had some inconsistency of templates, which you highlighted in the report, so we converted the templates to be CSS based.
Following the redesign, Wrexham Council won the Good Communications Website Accessibility Award 2009 for the best public sector websites in terms of accessibility. Your report played a contributing role in helping us win that award."
Rob Griffiths
Web Development Manager
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