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Telephone: +44 (0) 845 47 48 456 --- Email: info@north-square.com

Client Portfolio

This page displays testimonials from our high profile clients and allows you to request some of North Square's PDF client reference letters (we will send them to you by email).

We have worked for numerous FTSE 100 and FTSE 250 companies at various stages of the development process (pre-development, during development and post-development). For more information on the range of services that North Square offers, please see our Online Consultancy Index.

The following tables list a selection of our largest clients:

FTSE 100 FTSE 250
BAE Systems Signet
Royal & Sun Alliance Hiscox
Smith & Nephew Serco Group
Shire Healthcare Brit Insurance
International Power Aga Food Service Group
GKN
Cobham
Taylor Nelson Sofres
Scottish Investment Trust
Aggreko
Rotork
Aberdeen Asset Management
W S Atkins 

Other Indices / Exchanges Other Major Organisations
Siemens Manchester United FC
Ryanair PLC BAA
Finnair PLC National Rail Enquiries
StatPro PLC BUPA
Ricardo PLC Virgin Radio
Invesco Perpetual PLC Sage
James Cropper PLC Clarks Shoes
ComputaCenter PLC Cancer Research UK
Tribal Group PLC Britannia Building Society
Goldshield PLC Amnesty International
QVC (Shopping Channel)
Wellcome Trust
H Samuel (Jewellers)
McGraw-Hill Publishers
Brittany Ferries
P & O Cruises
Travelodge
Vision Express
Crown Agents
Coventry Building Society
Liverpool Victoria
KCA DEUTAG Drilling
Atradius
Siemens is listed on Xetra, Ryanair is listed on the NASDAQ and Irish Stock Exchange, Finnair is listed on the Helsinki Stock Exchange, James Cropper is listed on the FTSE Fledgling index, and Invesco Perpetual, Goldshield, Tribal Group and Ricardo are listed on the FTSE All-Share index and StatPro is listed on the FTSE AIM index and ComputaCenter is listed on the FTSE techMARK 100.

Public Sector
University of West England
Surrey County Council
Gloucestershire County Council
Wrexham County Borough Council
Conwy County Borough Council
Coventry City Council
Exeter City Council
Cambridge City Council
Middlesbrough Council
Derby City Council
Erewash Borough Council
Wandsworth Borough Council
Merton Borough Council
Reading Borough Council
Northampton Borough Council
Waverley Borough Council
Enfield Borough Council
Stafford Borough Council
Wakefield Borough Council
Tamworth Borough Council
Epsom & Ewell Borough Council
Allerdale Borough Council
Tonbridge and Malling Borough Council
Barrow Borough Council
Rhondda Cynon Taff County Borough Council
Thurrock Borough Council
Tandridge District Council
North Norfolk Council
South Norfolk Council
South Ayrshire Council
West Lancashire District Council
Basildon District Council
Salisbury District Council
Chiltern District Council
West Oxfordshire District Council
South Holland District Council
North Somerset District Council
Lichfield District Council
East Renfrewshire Council
Cherwell District Council
East Hampshire District Council
Richmondshire District Council
South Kesteven District Council
South Derbyshire District Council
East Hertfordshire District Council
Cotswold District Council

Client Testimonials

Manchester United Football Club

"We thought the approach and layout of the report was very clear and accessible...we can easily integrate your solutions into our current development plan.

I was impressed with the thoroughness of the report; the range and depth of the best practice assessments was excellent - our web team will learn a great deal from the report and we hope to take great strides with the website in the future.

...thank you for the level of professionalism...and would recommend your services to other organisations looking to undertake such a review."
Mark Hargreaves
Business & Operations Manager

Enfield Council

"The North Square reports were invaluable. They allowed the Web Team to address usability and key W3C WCAG compliance issues in a structured and logical way - all due to the clear layout of the reports and North Square's expertise."
Lee Russell
Web Manager

Salisbury District Council

"Overall the report was well thought out. The individual points were well explained (in terms of what we could do to fix them); they were granular enough that we could create a list and work through them one by one. It looked like we had lots of problems to fix, but actually making them very specific made it easier for us to target each problem one by one.

Some of the advice we were able to implement straight away. Some of the advice we couldn't, but it opened our eyes to make us think that we needed to re-design the website. It also helped us make the business case for a re-design."
Tom James
Senior Business Analyst - Web Systems

Wandsworth Council

"We found the report from North Square invaluable in planning the relaunch of our website both in terms of content and structure. North Square fulfills the role of a critical friend and assists organisations in taking a new look at their online presence."
Simon Whitworth
Web Manager

South Kesteven District Council

"The depth and quality of the report has provided some really good ideas for the redesign of the website."
Andrew Nix
IT Manager

Smith & Nephew

"I found the website evaluation report excellent. It provides a complete review of every aspect of the website in a clear and logical format."
Peter Nind
Head of Corporate Affairs

Ryanair

"The advice in the report gave us numerous suggestions on navigation, usability, design and content. We were particularly impressed with the ideas for improving the booking system...

I thought the quality of the assessments was exceptional. I quite expected that many of the best practice assessments would be open to debate, but they were logical, well thought out and very thorough.

I would have no hesitation in recommending your service."
Conal Henry
Website Manager, www.ryanair.com

BUPA

"...the report on the BUPA website was most informative and comprehensive...

It was very wide ranging in the issues it covers and extremely helpful with the amount of detail, background information and examples...there are a lot of really useful comments and criticisms which we can take on board and so improve the site generally..."
Barry Harris
Web Delivery Manager

KCA DEUTAG Drilling

"Having commissioned the evaluation report at a time when we were looking to revamp our website, it proved a valuable tool in providing us with a list of improvements which we then presented to our website developers.

The report highlighted all manner of potential changes which would improve the accessibility, navigation and overall user-experience of our site, many of which we would not have been able to identify ourselves."
Karen Sage
Corporate Communications Manager

Atradius

"I found the report very comprehensive, well structured and great value for money...excellent insight into findings and solutions...

We shall be taking on board a large majority of your recommendations so we are able to meet best practice...and ensure a user-friendly experience.

I would have no hesitation in recommending this service."
Paolo Natali
Brand Management - Online

University of West England

"...we found the report on our university web site of great value. Our development team are recognised as highly advanced...but found much of value in the advice that we received. An external review, by someone...able to offer expert advice on standards compliance and usability, is something I would recommend to any web manager..."
Richard Egan
Academic Technologies Manager

P&O Cruises

"North Square evaluated our consumer website www.pocruises.co.uk. The website you see today was built using best practice largely informed by the findings in the North Square report.

The site has been in operation for over 2 years now and has won many awards, the most recent of which was the Travolution award for best cruise website. We have also scored highly in subsequent usability studies as a result of the changes made from the North Square report.

I felt the layout of the report was easy to use and understand especially in terms of the end findings and actions to be implemented.

We would consider using North Square again in the future."
Gavin Atcheson
Senior New Media Executive

Tribal

"The evaluation North Square Interactive conducted on the Tribal website last year was really helpful. I used its findings to brief in our internal development team and it was invaluable to have an independent, expert opinion on improvements we needed to make to the site."
Jennifer Lipp
Web Communications Manager

Wrexham Council Borough Council

"The report on website usability and accessibility provided by North-Square was useful.

We took on board the findings of the report, as far as we could. The report highlighted many recommended changes. We were particularly keen to improve the usability of our website. We used the report, together with other input and feedback to form the basis of our website redesign. The old website was table based and we had some inconsistency of templates, which you highlighted in the report, so we converted the templates to be CSS based.

Following the redesign, Wrexham Council won the Good Communications Website Accessibility Award 2009 for the best public sector websites in terms of accessibility. Your report played a contributing role in helping us win that award."
Rob Griffiths
Web Development Manager


Client Reference Letters

All of our reference letters are in PDF format. Should your browser not have the Adobe plug-in, you can obtain it from Adobe online (external website). Please ensure that you check Adobe's system requirements (external website) before downloading the plug-in.

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